Help & Documentation

Learn how to use AsylumDesk to support your immigration defense practice.

  1. Create an account — Register with your name, email, and a strong password. Verify your email to activate your account.
  2. Enable two-factor authentication — We strongly recommend enabling 2FA from your Profile page for enhanced security.
  3. Create your first case — Navigate to Cases and click "Create Case". Enter the respondent name and select the case type.
  4. Upload documents — Upload client declarations, I-589 forms, and supporting evidence. Supported formats include PDF, DOC, DOCX, and plain text.
  5. Analyze and research — Use AI-powered analysis, country conditions research, and brief drafting to build your case.

Each case represents a removal defense matter for one respondent. You can manage multiple cases simultaneously.

  • Case Types: Asylum, Withholding of Removal, CAT (Convention Against Torture), Cancellation of Removal, Bond Hearing, and Habeas Corpus.
  • Case Details: Each case tracks the respondent name, case type, alien number (A-number), and associated documents.
  • Documents: Upload and manage all case-related documents from the case detail page.

Upload: Upload documents from the case detail page. Supported formats include PDF, DOC, DOCX, and plain text files up to 10 MB.

Text Extraction: Uploaded documents are automatically processed to extract text content.

AI Analysis: After extraction, you can request AI analysis which identifies:

  • Key entities (people, places, organizations, dates)
  • Timeline of events
  • Potential issues or inconsistencies (flagged by severity)

Note: AI analysis is a billable action. Review the Pricing page for current rates.

The Research feature uses semantic search across a curated corpus of country conditions reports, human rights documentation, and legal resources.

  • Semantic Search: Enter natural-language queries describing the conditions relevant to your case. The system finds contextually relevant passages, not just keyword matches.
  • Sources: Results include citations from State Department reports, UNHCR documents, human rights organization reports, and other authoritative sources.
  • Case Integration: Research results are linked to your cases for easy reference when drafting briefs.

The brief drafting feature generates first-draft briefs from your case materials.

Prerequisites:

  • A client declaration with extracted text must exist in the case
  • AI analysis of documents is recommended for better results
  • Country conditions research enriches the brief's legal arguments
Important: AI-drafted briefs are starting points only. Every section must be reviewed, verified, and edited by the attorney of record before filing.

  • Trial Period: New accounts receive a 14-day free trial with access to all features.
  • Pay-Per-Action: After the trial, billable actions (document analysis, research queries, brief drafting) require a valid payment method on file.
  • Payment Methods: Manage your payment method from the Billing page in your account settings.
  • Transaction History: View all past charges and payments on the Billing page.

  • Two-Factor Authentication: Enable 2FA from your Profile page using any TOTP-compatible authenticator app.
  • Password Requirements: Minimum 12 characters with mixed case, numbers, and symbols. Passwords are checked against known breach databases.
  • Email Verification: A verified email is required to access the platform.
  • Session Security: Sessions expire after inactivity. You can log out from all devices via your Profile page.

Need help? There are several ways to reach us:

  • Support Tickets: Logged-in users can submit support tickets from the Support page for account-specific issues.
  • Contact Form: Use our contact form for general inquiries.